FAQs

FAQ

Q. What is your pet policy?


  1. We understand that pets are a part of your family, so we welcome them with open arms! We have some breed restrictions in place, and want to assist you in getting your furry friend approved. We do ask for a one-time pet fee and, monthly fee for each pet. These fees help us maintain our community to keep things beautiful for you and your pets. We can't wait to meet your furry friends and add them to our growing family!


Q. Can I have shelves, curtains, posters, etc.?


  1. Of course! Artwork and curtains are a great way to personalize your living space. We want you to feel comfortable and at home here. You are welcome to add those things to your apartment. Just keep in mind that we ask that you don't change the paint colors.


Q. What does the application and leasing process look like?


  1. Applying for a new apartment can feel overwhelming, but it doesn't have to be! We've designed the application and leasing process to be as straightforward and hassle-free as possible. You can apply online for the specific apartment you're interested in and easily upload all the necessary documents directly to our website. Our secure online payment system makes paying your application fee a breeze. If you prefer a more personalized experience, we also offer the option to schedule an in-person tour appointment and fill out the application on-site. Our team is here to support you every step of the way, so don't hesitate to reach out if you have any questions or concerns. We look forward to helping you find your new home!


Q. Do you require renter’s insurance?


  1. Some of our locations do require renters insurance or damage waiver insurance, please contact the property directly for this information


Q. How do I submit a maintenance or service request?


  1. Submitting a maintenance or service request has never been easier! Say goodbye to the days of phone tag and endless voicemails. Our online portal is here to make your life easier. You can submit a work order for any necessary repairs or services with just a few clicks. But that's not all! Our portal lets you pay rent, print your lease, and communicate with our management team. So go ahead and take advantage of this convenient tool - we're here to help!


Q. What is the average rent?


  1. Our rental rates can change now and then. So the best place to stay up to date on our current rates and specials is to visit our availability page!


Q. How do I pay rent?


  1. Paying rent is easier than you think in our community! We offer an online portal where you can pay your rent with just a few clicks. You can also pay with a payslip, and you're good to go. No more worrying about finding an ATM or making a trip to the leasing office. Plus, paying through the online portal is a secure and convenient way to ensure your rent is always paid on time. So sit back, relax, and pay your rent with ease.


Q. How do I reserve an apartment?


  1. Once your application has been approved you'll be contacted by a team member from our office. They will send you a link to pay for $100 non-refundable holding fee. By paying this holding fee the apartment home will be taken off the market, and reserved for you until move-in day!


Share by: